Become the undisputed: Local favorite Top search result 5-star destination
Don’t just compete, dominate. Position your business as the automatic first choice.
The future of local business belongs to those who leverage their happy customers. Lead, or follow.
Your All-in-One Reputation Command Center
Stop hoping for good reviews, start engineering them. Shield your business from damaging public feedback with smart review routing, while our AI Agents build your visibility in modern AI search.
Manage every location and platform from one intuitive dashboard, automate review requests to collect more 5-star ratings, and display them proudly on your website.
This isn’t just reputation management, it’s your unfair advantage. Out-market, out-rank, and outshine competitors, all from a single platform built for local business growth.
01. Shield your reputation while genuinely improving
How it works:
If you want only four stars, you set a rating threshold (e.g., 4+ stars = a positive experience).
We route feedback intelligently:
- Happy customers (4-5 stars): Are seamlessly invited to share their positive experience on Google, Facebook, or other sites.
- Less-than-happy customers (< 4 stars): Are guided to a private feedback form. Their concerns come directly to you, not the public, so you can resolve them without harming your reputation.
- You get insights, not insults: Private feedback helps you improve, while your public profile fills with 4- and 5-star reviews.
Access video explainers and tutorials for every feature:
02. Ai Agents
SEO Agent:
Google and other search engines loves when you use keywords.
The SEO Agent automatically responds to customer reviews using the right local keywords, services, and locations.
This strengthens relevance signals for search engines and helps local businesses improve their visibility on Google, without manual effort.
Or you can manually write or use AI to write a review reply.
You can choose from multiple reply tones like:
Formal
Informal
Professional
Friendly
Empathetic
Enthusiastic
Neutral
Proactive
Grateful
Promotional
Reassuring
Informative
Access video explainers and tutorials for every feature:
SOCIAL Agent:
Your customers’ reviews are the bricks that build or break your reputation online.
In today’s world, your reputation is built online. A handful of great reviews on social platforms will bring in more customers than any ad you could buy.
The Social Agent takes written and video reviews and turns them into ready-to-publish social content.
It automatically shares reviews across social media channels using high-quality, AI-written captions to build trust and engagement.
GEO Agent:
When someone asks an AI assistant, “Where can I find a great local coffee shop?”, your business is far more likely to be recommended and found.
Why it matters: You’re no longer just optimized for Google searches; you’re now visible in the new, conversational way people are searching for local services.
The GEO Agent uses review language and business data to generate and update a website and blog optimized for AI-driven discovery.
This helps local businesses appear in modern AI search experiences powered by large language models (LLMs-ChatGPT-Gemini and others), not just traditional search engines.
03. One Dashboard For All Your Platforms And Locations
1. Save Time & See Everything at Once
Instead of jumping between 10 different tabs and logins, manage all your locations and platforms Google, Facebook, Instagram, etc. from a single command center. Save hours every week and never miss a message or review.
2. Protect Your Brand with Consistent Quality
Ensure your brand voice and customer service quality are the same at every location. Assign team members specific roles (like “Social Media” or “Review Response”) to collaborate safely without sharing passwords, keeping your reputation secure and unified.
3. Turn Activity into Actionable Insights
Track what’s working in real time. See which location gets the best engagement, which posts drive traffic, and how review ratings affect your SEO. Make smarter marketing decisions with all your data in one place, helping you attract more customers.
Access video explainers and tutorials for every feature:
Automating your review requests does three powerful things for your business:
Get More 5-Star Reviews, Effortlessly: The system automatically asks for feedback at the perfect moment when satisfaction is highest, dramatically increasing your volume of positive public reviews.
Meet Customers Where They Are: By using SMS, Email, WhatsApp, and QR codes, you connect via their preferred channel, which makes responding easier for them and more effective for you.
Save Hours Every Week: Remove the manual task of following up with every customer. The automation works silently in the background, freeing you up to run your business.
Access video explainers and tutorials for every feature:
05. Review widget on your site shows your latest 5-star ratings
Turn website visitors into customers with instant social proof. A live review widget on your site shows your latest 5-star ratings and testimonials from real customers, building immediate trust and increasing the likelihood that a visitor will call, book, or walk in.
Adding a review widget to your website does three critical things:
Builds Instant Trust: Displays authentic, positive reviews directly on your most important marketing asset, your own website, to overcome a visitor’s hesitation.
Improves Local SEO: Fresh, positive reviews are a key signal to search engines, helping you rank higher in local search results.
Showcases Your Best Feedback: You control the narrative by automatically highlighting your latest and greatest reviews, rather than hoping visitors find them on third-party sites.
Saves You Money & Effort: No need to pay hundreds of CHF for a developer. Our platform generates the code for you. Simply copy and paste it into your website in a few clicks easy to generate, easy to add.
Access video explainers and tutorials for every feature:
Your Google Presence: Boost Visibility, Trust & Local SEO
Take full control of how your business appears on Google with four essential tools designed to attract more customers and build your reputation.
Keep your profile accurate and engaging, share regular updates that improve your search ranking, and maintain flawless hours that prevent customer frustration.
Together, these features help you stay visible, reliable, and ahead of local competition directly from one simple dashboard.
Your AI Review Manager Software Dashboard
No other review manager software has these features. Take complete control of your online reputation from one intelligent dashboard. Monitor your performance across every platform, track progress toward your goals, and see exactly how customers find you on Google.
Understand your competitive position with local ranking maps and competitor analysis, then dive into AI-powered sentiment insights to turn feedback into actionable improvements. Everything you need to attract more customers, outrank competitors, and grow your business unified in one place.
01. Your online reputation across all key platforms
Dashboard Description
Your command center for reputation growth. This dashboard gives you a real-time snapshot of your online reputation across all key platforms in one unified view.
Track your average rating, monitor review volume, and measure progress toward clear, actionable goals like achieving a 4.6-star target. See exactly where your next 5-star reviews should come from with a breakdown of performance on Google, Facebook, and Yelp.
Instantly understand what’s working, what needs attention, and how close you are to your next reputation milestone.
Access video explainers and tutorials for every feature:
02. See Exactly How Customers Find You on Google
This dashboard transforms your Google Business Profile from a static listing into a growth engine. Track exactly how visibility turns into action see how many people find you on Maps and Search, what they search for to discover you, and most importantly, how many click to call, visit your website, or get directions.
These aren’t just numbers; they’re a direct measure of your local market appeal and a blueprint for attracting more customers.
Why it matters for your business:
- From Impressions to Income: Understand the direct path from online discovery (search impressions) to real-world actions (calls, website visits, directions).
- Keyword Intelligence: Discover the exact phrases customers use to find businesses like yours, so you can optimize your profile and content.
- Performance Benchmarking: Monitor trends to see what marketing efforts or profile updates actually drive more engagement.
- In short: It’s your real-time report card on Google visibility, telling you what’s working and where your next customer is coming from.
03. Sentiment Analysis & Actionable Insights
Transform Customer Feedback into Your Growth Strategy
This dashboard goes beyond star ratings to reveal the real story behind your reviews. Using AI-powered sentiment analysis, it automatically analyzes customer feedback to identify exactly what you’re doing well, what needs improvement, and most importantly what actionable steps to take.
See clear themes in customer praise and pinpoint specific opportunities to enhance service, products, and experience. This isn’t just data; it’s your direct line to customer satisfaction and your roadmap for continuous improvement.
Why it matters for your business:
- From Feedback to Focus: Instantly understand the “why” behind your ratings, moving from passive observation to proactive reputation management.
- Spot Strengths to Promote: Identify and leverage what customers love most use these highlights in your marketing and staff training.
- Turn Weaknesses into Wins: Receive data-driven recommendations to address common concerns before they impact your public rating.
- In short: Think of it as your 24/7 customer focus group giving you the clarity and direction to refine operations, boost satisfaction, and build a stronger brand reputation.
Access video explainers and tutorials for every feature:
04. Local Ranking & Competitor Intelligence
See Your True Competitive Position in the Local Market
Move beyond basic metrics and into competitive strategy. This dashboard gives you a street-level view of your Google Maps ranking performance and shows exactly how you stack up against nearby competitors.
See your ranking position from different neighborhoods, understand the real click-through impact of each position, and benchmark your reputation score against other businesses. This is the intelligence you need to dominate your local market and outrank competitors where it matters most in the moments customers are searching.
Why it matters for your business:
- Geo-Smart Rank Tracking: See exactly where you rank on Google Maps within a customizable radius around your business, turning local search visibility into a tangible, mappable asset.
- Actionable Competitive Insights: Visually compare your review volume and rating against nearby competitors to identify reputation gaps and opportunities.
- Position-to-Traffic Translation: Understand what ranking positions (1st vs. 10th) actually mean for customer clicks, helping you prioritize your SEO efforts for maximum return.
- In short: This is your local market battlefield map, showing where you stand, who you’re up against, and what it takes to win more visibility and customers in your neighborhood.
Access video explainers and tutorials for every feature:
Simple, Scalable Pricing for Local Businesses
OUR PRICING PLANS
Everything you need to collect more reviews, protect your reputation, and grow visibility – without complexity.
STARTER
-
Location 1
-
Share Reviews
-
Review Website
-
Review Website
-
Google My Business
-
Monthly Email request 100
-
Monthly SMS request 30
PRO (most popular)
-
Location 1
-
Share Reviews
-
Share Reviews
-
Review Website
-
Review Website
-
Review Website
-
Google My Business
-
Monthly Email request 100
-
Monthly SMS request 100
-
Monthly WhatsApp request 100
-
Reviews website widget
-
AI Agents
-
Video Testimonials
-
Automations
-
Disabled Branding
GROWTH
-
Everything in Pro, plus:
-
All Review Platforms
-
Monthly SMS request 250
-
Monthly WhatsApp request 250
-
Monthly Email request 500
-
Location 3
Your Trusted Partner for Digital Marketing Success
Effective Marketing Strategies for Your Business
Get in touch and let us assist you right away. Let’s explore your project together and find the perfect approach to bring your vision to life.
Review management software for Swiss local businesses
Local X provides review management software that helps local businesses in Switzerland collect more Google reviews, respond faster with AI review replies, and protect reputation with a private feedback funnel.
Manage reviews across platforms and locations in one dashboard, automate review requests via SMS, email, WhatsApp, and QR codes, and show trust instantly using a website review widget.
- Automated review requests (SMS, email, WhatsApp, QR)
- Centralized inbox for reviews across platforms and locations
- AI Agents: SEO Agent (keyword-aware replies), Social Agent (turn reviews into posts), GEO Agent (AI discovery content)
- Negative review protection using smart routing to private feedback
- Website widgets to display latest 5-star reviews
General FAQ
Do you help set up and use the review software?
Yes, absolutely. We provide comprehensive support to get you started and make the most of the software:
Self-Guided Resources: Access video explainers and tutorials for every feature. You can check it at the link below:
Video explainers tutorials
Personalized Setup: Our team can help configure the software according to your specific needs.
For personalized setup assistance, please call us or send an email.
Do you work with businesses across Switzerland?
Yes. Local X supports Swiss local businesses and multi-location brands. If you operate multiple locations, you can manage them from one dashboard.
How fast can we get started?
Most businesses can be set up quickly once your profiles and messaging channels are connected. You can start collecting reviews and replying the same day.
Can multiple team members access the platform?
Yes. You can assign roles so staff can help with review replies and content without sharing passwords.
Do you offer a free trial?
Yes. The pricing section shows a free trial period.
Is this only for Google reviews?
No. Google is a priority, but the platform is built to manage reviews across multiple platforms and locations from one place.
Review collection and automation FAQ
How do automated review requests work (SMS, email, WhatsApp, QR)?
You choose the channel(s) you want, then the system sends a review request at the right moment. This increases response rates and grows your review volume without manual follow-up.
Can I choose which channels I use (SMS vs WhatsApp vs email)?
Yes. You can enable or disable request channels based on what fits your customers best.
What are the monthly limits for SMS and email?
Your plan includes monthly limits (example: Starter includes 100 email requests and 30 SMS requests; Pro includes 100 email and 100 SMS). Exact allowances are listed in your pricing table.
What happens if we exceed the SMS/WhatsApp limits?
Overage pricing applies per message (your pricing section lists a per-message overage rate)
Rest of the World (1 Email = $0, 1 SMS = $0.1, 1 WhatsApp = $0.1)
US & Canada (1 Email = $0, 1 SMS = $0.01, 1 WhatsApp = $0.01)
UK & Australia (1 Email = $0, 1 SMS = $0.05, 1 WhatsApp = $0.05)
The credits will expire every month.Will not roll over next month.
Negative review protection and reputation control FAQ
How does "negative review protection" work?
You set a rating threshold (example: 4 stars). Happy customers are guided to post publicly on Google or other platforms. Lower ratings are routed to a private feedback form so you can resolve issues before they become public.
Is this ethical, or does it hide feedback?
It doesn’t delete feedback. It captures unhappy customer feedback privately so you can fix problems fast, while still encouraging satisfied customers to share their experience publicly.
AI replies, content, and AI discovery FAQ
What is the AI SEO Agent for review replies?
It helps generate review replies that include relevant local keywords, services, and locations, improving consistency and strengthening local relevance signals over time. You can also reply manually or use AI to automate the reply with a chosen tone.
Can I choose the tone of AI review replies?
Yes. You can choose tones like professional, friendly, empathetic, grateful, informative, and others.
What is the Social Agent?
It turns written and video reviews into ready-to-publish social content with AI-written captions and can share across supported channels.
What is the GEO Agent and how does it help with "AI search"?
This feature will come soon. It uses review language and your business data to generate and update website/blog content designed for AI-driven discovery, so assistants like ChatGPT/Gemini can better match your business to “best near me” type questions.
Dashboard and widgets FAQ
Do you support multiple locations and competitor/rank insights?
Yes. The dashboard is positioned to manage multiple locations and includes visibility and competitive insights like ranking and competitor intelligence.
How do the website review widgets work? Do I need a developer?
The platform provides embed code for review widgets you can place on your site. It’s designed to be copy/paste without needing a developer.
Ready to Transform Your Brand?
IMMERSIVE 3D HOLOGRAMS: TRUSTED BY GLOBAL BRANDS AMAZE CONVERT SELL
About Us
At LocalX, we bridge the gap between the physical storefront and the digital frontier.
We empower businesses to transcend traditional marketing by deploying a high-impact ecosystem of 3D holographic displays, interactive AR dining, and intelligent reputation automation.
We don't just follow trends; we build the infrastructure for the next generation of local commerce.